Community Resources

Frequently Asked Questions

Looking for contact info for your utility services?  Want to know the details for getting your vehicle decals? Planning a yard sale?  Find the information you’re looking for here.

For more details, call (859) 431-6252 or email the city clerk.

Utilities

Gas and Electric

Duke Energy

Phone: (800) 544-6900
Hours: Monday–Friday, 7:00 AM to 7:00 PM EST
To report an electric problem: (800) 543-5599
To report an outage: (800) 634-4300

Water

Northern Kentucky Water District

Phone: (859) 578-9898
Hours: Monday–Friday, 8:00 AM to 5:00 PM
After hours emergency shutoff: (513) 244-9016

Sanitation

SD1

Phone: (859) 578-7450
Hours: Monday–Friday, 8:00 AM to 4:30 PM
24-hour emergency hotline: (859) 578-7450, select option 2

Trash and Recycling

Trash and recycling collection service is provided to Park Hills homeowners every Wednesday by Rumpke. Rumpke offers Park Hills residents one free 96-gallon trash cart and one free recycling cart. You can order your carts by calling Rumpke at (859) 472-7339.

Here are some handy trash tips:

  • Don’t place trash in containers without lids—this can attract animals and create a mess for you and your neighbors.
  • Rumpke typically picks up large items on the first pickup of the month. In general, we recommend you contact Rumpke by Friday to request pickup for the following Wednesday.
  • Mattresses and upholstered furniture must be completely sealed in plastic or they will not be collected.

For any other trash-related questions contact Rumpke at (859) 472-7339 for www.rumpke.com more information.

Taxes, Registration, & Permits

Property Taxes

Taxes are due by September 30th of each year. Taxes are delinquent on October 1st.

NEW! View and pay taxes online using MuniciPAY.

Please note: There is a convenience fee for processing payments online. Fees are disclosed before payments are processed. All major credit cards are accepted and payments can be made by electronic check.

All major credit cards are accepted online and in the City Clerk’s office. For more details, call the city clerk at (859) 431-6252.

Pet Tags

All dogs and cats must be registered with the city. The cost is $5.00 per pet, and there is a limit of five pets per household. In warmer weather, pets spend more time outdoors. We ask that you please be courteous of your neighbors by keeping pets in their own yard and any dog barking to a minimum. Please obey the leash law and clean up after pets during walks.

Building Permits

Visit the One Stop Shop at www.pdskc.org or call (859) 331-8980 for details.

Occupational Licenses

Visit www.kentoncounty.org for details.

Homestead Exemption

Click here for details.

National Historic Registry

Click here to view a map of Park Hills homes on the registry:
For more information or call Mr. Marty Perry at (502) 564-7005, ext. 132.

Yards & Streets

Yard Sale Permits

Purchase permits for your yard or garage sale at the city building. Permits are $10 for your first sale of the year, $25 for the second. There is a two sale limit per year.

Leaf Collection

The city’s Public Works department has a leaf vacuum that attaches to the city’s truck so you can schedule your leaf pickups when you rake. The cost is $48 for one collection, $90 for the season, per address. To take advantage of this service:

  • Bring a check, cash, or money order to the City Clerk’s office during regular office hours.
  • Mail your payment to: City of Park Hills, 1106 Amsterdam Road, Park Hills, KY 41011.
  • Drop off payment and date of pickup in the drop box outside city building.
  • List the date you want us to pick up your leaves with your payment—give us at least three days advance notice.

Call the city clerk at (859) 431-6252 or email her at [email protected] if you have questions.

Prepare for your leaf pick-up by raking your leaves into a pile at the curb, not into the street. (Leaves in the gutter can clog our sewer systems and flood our basements!) Also, the drier the leaves, the better—try to schedule your pick up when it’s not raining.

Snow Emergency

Parking is not permitted on city streets during declared snow emergencies. If the emergency is declared between 6:00 AM and 8:00 PM, all vehicles must be removed from streets within 3 hours. If declared between 8:00 PM and 6:00 AM, all vehicles must be removed from streets by 9:00 AM.

Public Transportation

The number 1 TANK bus to and from Florence follows Dixie Highway. See the TANK website for schedules, fares, and more details.

General Questions

What are the office hours of the Park Hills City Building?

Office hours for the city clerk’s office are 10:00 AM–6:00 PM on Monday, 9:00 AM–5:00 PM on Tuesday through Friday. The office is closed on Saturday and Sunday.

Call Us

(859) 431-6252

Upcoming Events

QUESTIONS

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